• How can I contact you?
• Where can I find driving directions?

Ordering

• How do I create an order?
• Can I use your website to create a requisition list?
• Can I use your website to order from a print catalog?
• May I return items that do not meet my needs?
• When will my order arrive?
• How do I place my order?
• How do I learn more about the status of my order?

Pricing and Payment

• What credit cards do you accept?
• Do you accept purchase orders?
• Do I need to add sales tax?
• How much is shipping and handling for U.S. customers?
• How much is shipping and handling for international customers?

Policies

• May I show video programs that are labeled "for home use only" to a class?
• Is my information secure when transmitting it to your site?